Archive: Douglas talks Careers and New Media with Bigg Success – March 10, 2010

Originally appeared on BiggSuccess.com

Bigg Success Podcast LogoCareer Success with New Media

We were happy to visit with Douglas E. Welch today on The Bigg Success Show today. Douglas is an expert on building the career you deserve and spreading the word about your talents using social media. Among other things, he’s the host of two great blogs and podcasts: Career Opportunities and Careers in New Media. Here’s a recap of the conversation:

Read Douglas talks with George & Mary-Lyn on The Bigg Success Show! with complete text transcript.

Listen to Douglas talk with George & Mary-Lyn on The Bigg Success Show!

New Media Prescription: Don’t “Complain to the Choir” when producing New Media

We need to talk…

One of the great strengths of New Media — be it blogging, videos, photos, social media — is the ability to connect directly to your audience. You don’t have any middlemen distorting your message or otherwise getting in the way. Unfortunately, this also means you don’t have someone watching over your shoulder to gently nudge you and say, “Perhaps you might want to re-think that.”

One common trap I see for New Media producers is, what I all, “Complaining to the Choir.” Like the age old adage against “preaching to the choir”, it is to be avoided for a number of reasons. First of all, though, what does it mean when you are “Complaining to the Choir?” It means to complain to those people who are actually the opposite of those you want to address.

When things aren’t going well for a new media producers — videos are getting liked, viewed or shared — blog posts are being ignored — revenue isn’t coming in — producers can spend entire posts, videos or podcasts complaining about the issue. They’ll cajole, they’ll berate, they will express their sadness and their fear that they might have to go back to their old way of work. As a fellow producer, I can empathize with them. Being a producer means facing criticism, nasty feedback, Internet trolls and other burdens on a daily basis. That said, I also understand that bringing this negativity into a show or blog can have exactly the opposite effect they wish to have. Focusing on the negative can actually reduce views, downloads and readers ben further , if you do it too often.

As a producer, your best approach is to ignore the negativity and simply move on to your next production. Focusing on the negative will only depress you further.

Here is why “Complaining to the Choir” is such a bad idea:

  • You annoy your biggest supporters

It is a simple fact that those a producer would most like to reach with their message probably aren’t watching, listening or reading anyway. Instead you are complaining to your biggest supporters — and perhaps driving them away, too. Your supporters come to your blog, your video, your podcasts because they love the content you produce. If you produce a show full of complaints and low on content, you are actively disrespecting their support. It is like a preacher complaining to the choir that no one comes to church anymore, even those these people do come to church AND also participate in other ways.

  • You produce yet another show with low viewership, low likes and low shares

When you produce a complaining show, you are expanding the effect you are complaining about and driving your ratings even lower. It is fair to say that a show filled with complaints, directed at the wrong people, is sure to garner less views and popularity than one of your traditional, content rich show. I had that very experience today. I watched the complaining show, but I could not bring myself to click the Like button, as I couldn’t honestly recommend it my followers as a show they should watch. They wouldn’t find it enjoyable and I would feel that I had offered a bad recommendation.

  • Complaints don’t drive success, great content does

While I can understand producers feeling worried and upset over various issues, it is always important to remember that content, not complaints drives your success. Viewers don’t really care if you are struggling. They come for the great content and many will support you by clicking Like or subscribing. If you want to truly have an effect on your issues, produce more great content. It is the only thing that matters. It is the only thing that will attract the support you need and desire.

  • Share your personal life, but perhaps not your producer life

Producing new media can be a lonely world, but beware of sharing your feelings about your show with your audience. They probably don’t care. Sure, you can share your thoughts about other personal issues, life changes, struggles, etc, but when you bring your producer complains to the conversation a subtle line is crossed. People lose sight of you as a person and start to think of you as just another faceless media drone. Viewers love to know more about your personal life, but they don’t really care about the nitty-gritty of being a producer. Most viewers don’t want to know “how the sausage is made” as long as it results in great content.

The next time you are feeling worried or depressed about your New Media productions and their success, seek out a close personal friend or a New Media user group to air your complaints and worries. Don’t take them to your audience. Your complains do nothing to benefit the audience and can only harm your standing with them.

Now, get back to work and produce something GREAT!

Real World Example: Lorilyn Salamanca hosts “Foundations for Healthy Generations” on Hawaii Public Access

Lorilyn salamanca

Lorilyn Salamanca has been a close friend of ours since she was completing her Master’s Degree at nearby Cal State Northridge (CSUN). She was originally the student and friend of our friends, Helen and Enrique, but quickly became a close friend in her own right.

Lorilyn has heard me preaching the New Media gospel for years now, and I have been coaching, consulting and cajoling her to use her own talents to get the word out about those issues which most concern her. Since moving to Hawaii over 8 years ago, she has worked for the WIC program, helping underprivileged families raise healthy kids.

Just today Lorilyn let me know that she had stepped up her New Media “visibility” — as I have been pushing her for years — and is now the host of “Foundations for Healthy Generations” on the Hawaii Public Access channel, ‘Olelo. Like all good Public Access programs, ‘Olelo also makes all their shows available, on demand, from their web site. They can also be easily shared and embedded in blogs and other web sites.

It is so great seeing Lorilyn extend her influence using a combination of traditional media and new media on the island. I wish her great success! This is exactly the type of Real World Example I would love to see other’s pursuing.

Foundations for Healthy Generations - Episode 4

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Watch more episodes of “Foundations for Healthy Generations” with Lorilyn Salamanca

“Marketing is Dead!” Long Live “Introductions”

After many years of talking about marketing, learning about marketing and consuming marketing. I feel confident in saying that “Marketing”, with a big M, is dead. The term carries so much baggage — so much angst and, in some ways, so much hatred, that it is worse than useless as a definition. Marketing’s meaning is perverted and distorted so much that people now have a visceral, physical, hateful reaction to the mere mention of the word. Marketing is dead…or should be… and we need to find not only new methods of “marketing”, but also new theories, new tactics and basically a whole lot a NEW ideas.

Hand - PaD 4/17/07Since the term marketing is so loaded, I think we need to usurp or create a new moniker for our active efforts to sell our books, music, movies, shows, arts and crafts. After some quick thought, the term Introduction seems a useful replacement. Instead of screaming our marketing at someone, via television, newspaper, magazine and radio, we should instead seek to introduce people to our work. We should then support them — in any way possible — in introducing our work to others. These introductions aren’t tied to money, prestige or other perks, but rather introductions are given on the basis of value. Each person is told, “if you like this, introduce it to your friends, family and peers.”

Author Seth Godin often talks about the need for a Purple Cow — something so unique, so fun so great — that people simply cannot NOT talk about. (Link to the book) When that happens, old school marketing goes out the window and new school Introductions begins. Still, you only have to watch TV, listen to the radio or read a newspaper to see that old school marketing still seems to be the only thing that people understand.

We must share our work!

As content creators, we MUST market — er, Introduce, — ourselves to the world. Books and scripts don’t sell themselves in a drawer. Music doesn’t sell itself in your computer recording studio. Photos can’t be hidden in the dark. In order to sell our products, they must be seen by the world — seen and appreciated. To start this process, we must introduce them to the world through people that appreciate them and activities that share them to like-minded people. This isn’t the scattershot screaming of today’s “Marketing.” It is a careful cultivation of people who can grow with you and your product over the years.

In seems only smart to change our tactics. If you talk to people about marketing most seem cynical, distraught and angry. Some even wish they didn’t do the marketing work they currently do. How sad! Is this where marketing has led us? You can understand their cynicism, though. The methods that were so carefully honed over the last 2-3 centuries are failing us. Changes in the our world, economy and technology have systematically stripped away the usefulness of old marketing, but as of yet, very little new thought has arisen to take its place. It is almost like we are shipwreck survivors who would rather go down with the debris from the ship than try to swim to the nearby shore. We are too afraid to try something new, even though the old is sinking beneath us. Instead we wallow in our cynicism and anger.

Introductions

Enter Introductions. Introductions are not about shouting at strangers, it is about conversing with friends. It is not about seeking the mass market, but rather the close knit niche markets that the Internet has made possible. It isn’t about sell, sell, sell as much as it is about share, share, share, talk, talk, talk and then, hopefully, sell, sell, sell. You aren’t trying to convince people to buy, you are rather introducing them to a product and then helping them come to their own thoughts of the benefits and desire to buy your product. Yes, it is still selling, but in a much different way.
The old method of marketing is like some carnival barker shouting about all the great wonders you will see inside the tent. Introductions are more like a casual discussion over a latte at your local coffee bar. Marketing is about short term, one chance, buy it now or get out of my face. Introductions are more “Check it out. See what you think. Tell your friends if you think it is fun, cool, useful.”

Are Introductions the answer to are current marketing woes? Who knows? That is one of the problems today. No one knows what is coming next and so they cling to the past. It frightens them to the point of inaction. That can’t see what the future holds and are scared to death of going there. Unfortunately, the future doesn’t care what we feel or how afraid we are. The future arrives regardless. It is time to start thinking new thoughts about marketing. My concept of Introductions is simply one possible way. Maybe you have something better, just waiting to be discovered.

The marketing ship is sinking! Isn’t it about time you let go of the ship and started swimming to shore. I know I am paddling as fast as I can to get there.

What are your thoughts about the future of marketing? Does it even have a future under a different name? Share your thoughts in the comments. I would love to hear what you think!

Elsewhere: YouTube’s got big plans for web TV: specialized channels with niche and original content

I am so amazed it has taken this long for something like this to occur. I figured back in 2004 that podcasting would break open the media industry and provide a lot more alternatives to traditional, but media, programming. As they say, though, it can take a long time to turn a battleship. It is good to see some movement in this area, though.

Youtube dew

It is important to remember that we do have alternatives to the typical programming provided by television, radio and movie producers. Where technological and monetary constraints kept the average person out of the media market, this simply isn’t the case today. Anyone can produce a show and, given enough experience and talent, can produce a show that is better, and has higher viewership than even the best cable-aired shows.

I have been advising people to use podcasting, YouTube and others to get their message out for the last 7 years and will continue to do so. We all have a unique message to offer the world and there will always be an audience, both large and small, that will find us, if we put our message out there.

YouTube’s got big plans for web TV: specialized channels with niche and original content

YouTube’s come quite a long way from its roots as a repository for random videos from the public. It’s gone from “Chocolate Rain” and the Tron guy to streaming Disney classics and now creating original, quality content.The New Yorker spoke extensively with YouTube’s Global Head of Content Robert Kyncl about the site’s future plans, and YouTube’s got its sights set on grabbing a big slice of TV’s $300 billion pie. Kyncl thinks the future of TV is in niche content, and YouTube’s original channels are just the vehicle to deliver it direct to your digital door. The site is commissioning people and companies to create the channels (as opposed to individual shows or pieces of content) which gives the creators freedom to program their channels as they see fit — all YouTube asks is that they provide a certain number of hours of programming per week. This production model is apparently pretty attractive to content producers, given the talent that’s on board and the amount of content that’ll be rolling out over the next six months.

Read the entire article

Turning your Passion into your Personal Brand at Sizzlecaster.com

I did a short interview via Skype video today with Tracy Pattin of Sizzlecaster.com. Tracy is starting this new show and business to help with “Turning your Passion into your Personal Brand.” We talk about the how and way of moving forward with your own personal branding.

You can find Tracy’s complete blog post at Sizzlecaster.com.