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Sunday, January 04, 2009

Technology Information you should have in the New Year

Linksys Router Setup PageIf you want to make your computing life a little easier in 2009, there are several pieces of information that you should have at hand. Start the New Year right and collect this information before you need it.

The least you should know:

  • Name of Internet Service Provider
    • Here in Los Angeles this might be Time-Warner Cable AT&T, Verizon, Earthlink or a few others

  • ISP Telephone Support Number
  • Router information
    • Router Address
      • Typically this is 192.168.1.1 or 10.0.0.x

    • Router User ID
      • This is often a default name which is the same for each manufacturers equipment i.e Linksys, Netgear. etc and is often printed on the router

    • Router Password
      • This is often a default password. This should be changed when the router is installed to protect yourself against certain attacks that try to use the default password to break into the router.

  • Wireless Network Password
    • You should be using WPA Security on your wireless router, if available. If your wireless network password is something like 0AD1665211, then your router is using the older WEP security which is easily broken by a variety of hacking tools.

  • Computer Information
    • Computer Username
      • Both Windows and Macintosh computers have computer passwords which are required to login or install software. Losing these passwords can mean a large hassle, so note them in a secure place somewhere

    • Computer Password

  • Email Information
    • Email Address
    • Email Password
      • Since email passwords are usually stored on your computer we can easily forget them. Of course, if something happens to our computer, or we get a new one, it can really cause problems if you don't have them noted somewhere.


So, how do you store this information securely, while still being able to easily access it. Rather than right it down on sticky notes or scraps of paper I use a password protected MS Word or MS Excel file and choose a fairly secure, but easily remembered password for that file.

You can also use a program like 1Password which acts a a Password "vault".

Do you have questions about this information and how to find it? Leave a comment using the comment link below and I will be happy to answer them.

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Monday, October 15, 2007

Elsewhere Online: Make your own talking magic mirror for Halloween

Another great Halloween find by the folks over at Make Magazine. Add an interactive Magic Mirror your own Halloween Haunt.

Make your own talking magic mirror for Halloween

We were just told about this cool free software download that runs on Windows and Mac. It turns your computer screen into a virtual "magic mirror." You can even use a microphone to control it, and make it interactive, just like this video shows:





Magic mirror download and information - Link. Thanks to PuppetBuilding.com for the tip.


[Read this article] [Comment on this article]

(Via MAKE: Blog.)



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Monday, September 17, 2007

Douglas talks technology on SoHo Tech Podcast's Monday Night Tech

I had a great time on Monday Night Tech with host, Dean Jensen. We talked about what to do when moving an office, weird Norton Internet Security problems, new comptuers and more! You can watch the video below or listen to the audio from Talkshoe.com.



Watch the video!

Click to listen to the audio-only version

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Tuesday, September 11, 2007

Real World Example: Windows Updates mean everything

Windows Update LogoIn today's Real World Example, it seems that no matter what anti-virus and anti-spyware you have installed, if you forget to install all your Windows Updates, you can still get a pretty nasty infection.

Now, truth be told, I already knew this, and had told my client's such on many an occasion. Still, this was the first occasion where I think I can actually trace it as the cause for this particular problem. This machine was severely infected, and took a long time to clean out, even though everything looked up to date. Then I noticed that there were several, critical updates for Internet Explorer 7 that had not been installed. Once i got those installed, I was able to clean up the issues and get the machine working again.

I often describe this issue as having your door locked with 6 dead bolt locks, but leaving the window next to it wide open. Unpatched Windows flaws allow some exploits to "force feed" your computer spyware and viruses, even when you think you are protected.

So, let me climb up on the pulpit once more and deliver the 3 Commandments for Safe Computing in today's world...

1. Install all Windows Updates immediately
(or set your Windows Updates to Automatic)
2. Install and update your anti-virus program
(ClamWin (http://clamwin.org) is my current choice)
3. Install and update your anti-spyware program
(MS Defender (http://microsoft.com) is a good first line of defense)

Be well and keep your computer spyware free!

Read Previous Real World Examples

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Wednesday, August 15, 2007

Real World Example: Computer-Aided Embroidary

Just to show you how technology has become an intimate part of our lives, I wanted to relate a support call I had today. A client called about checking out a new Windows Vista laptop she purchased, along with the device pictured here...a Husqvarna Viking Designer I USB.

While the PC issue mainly had to do with lack of memory, the embroidery machine fascinated me. Here was what looked like a sewing machine, but instead of the usual direction and thread tension controls was a sizable LCD screen. On the side was a USB port, exactly like you would see on a printer. In fact, that was exactly what this machine was...a printer.

The machine even has firmware that has to be updated, just like your Internet routers and high-end printers. To apply the upgrades, we "booted" the machine into "software update" mode and then shipped over the firmware from the PC.

It just goes to show that even the most fundamental crafting is finding a way to put technology to use.

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Tuesday, June 05, 2007

Podcasting for Writers at UCLA Extension

Today the UCLA Extension calendar for Summer 2007 was released to the public. Among the offerings is our new class, Podcasting for Writers -- a 10-week online course.

If you, or someone you know, would like to join us for this class, here is the complete information.

Rosanne and I are really looking forward to the class.



NEW COURSE
Podcasting for Writers (Online)
X 430.27 Film & Television 3 units $525

Podcasting has given writers direct access to a worldwide audience and freed them from absolute dependency on television networks, radio stations, and publishers to buy and market their work. To the audience, podcasting is "what you want, where you want it, when you want it," while to the podcast creator and producer, it is the ultimate creative freedom. This course covers the current state of this new medium; the basics of writing for it; and strategies for publicizing your podcast and expanding your readers, viewers, and listeners. Guest speakers available via audio and video podcast interviews, live interactive podcasts, and video conferences introduce you to the variety of ways you can use the medium. The course goal is to develop your own podcast based on individual professional or personal needs, interests, and goals. For technical requirements click here. Enrollment limited to 18 students. Additional technical requirements: Students need a recording device with microphone that is compatible with their computer; built-in microphones on laptops are acceptable. Students must have Apple iTunes software and access to audio recording software, such as Audacity or Apple GarageBand, to perform course exercises. High-speed Internet connection is required.

Course Open Reg# T3254U

No Textbook Required

Online Course
July 5 - September 6
$55 nonrefundable.

Rosanne Welch, writer/producer; WGA member whose credits include five seasons as staff writer, executive story editor, and producer on the CBS series Touched by an Angel. Ms. Welch also has written for Fox Broadcasting's Beverly Hills, 90210; Picket Fences for CBS and David E. Kelly Productions; and is the author of The Encyclopedia of Women in Aviation and Space.

Douglas E. Welch, writer and computer consultant, whose work has been published in Wired, MacWorld, and Los Angeles Times. Mr. Welch is a member of Friends in Tech, and produced his first show, Career Opportunities, in 2004. He has written and produced over 300 individual episodes and conducts podcasting seminars for schools and businesses.

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Monday, May 21, 2007

Real World Example: A 'Paper Mismatch' or 'Paper too Narrow' Error Occurs While Receiving a Fax

HP Officejet 6110xiHere is another Real World Example, this time from my own office printer.

After changing the print cartridge in my HP OfficeJet 6110xi All-in-One, the printer wanted to print its alignment page. This is to insure that all the print heads line up and produce a crsip image.

Instead, though, it started giving me an error that the paper loaded was not "plain paper". Well, said I, of course it is, I am looking right at it. After re-trying the print several times I went to HP.com to check on the support information for this printer.

Working through their troubleshooting checklist, I came up with this tech note. While it didn't directly address my problem, it did let me know that the error can be caused by a damaged or blocked sensor on the printer.

After a bit of poking around, using the diagram as a guide, the printer finally recognized the paper type correctly and I was able to print the document that started the entire process.

Lesson: When checking online support databases, don't ignore problem descriptions that are close to the one you are experiencing. You might just find a solution.

HP Officejet 6100 and PSC 2200 Series All-in-Ones - A 'Paper Mismatch' or 'Paper too Narrow' Error Occurs While Receiving a Fax

HP Officejet 6100 and PSC 2200 Series All-in-Ones - A 'Paper Mismatch' or 'Paper too Narrow' Error Occurs While Receiving a Fax


** Previously on Real World Example



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Wednesday, May 09, 2007

Live from the Library - Thursday, May 10, 6 PM PDT

Join us LIVE Thursday, May 10, 2007 for our next Internet Seminar at the Sherman Oaks Branch of the Los Angeles Public Library.



Join us LIVE!

Need more information on joining out LIVE shows?




You can listen to past sessions and other TechnologyIQ audio by clicking below

Podtrac Player


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Thursday, May 03, 2007

Internet Television - Joost! - I've got invites!

Joost is the new Internet Television Service, still in beta, that allows you to watch a variety of channels and a variety of shows on demand. The selection of shows is a bit slim at the moment, but I have watched a few documentaries that I know I never would have seen anywhere else.

Joost Promotional Video

Click to watch the What is Joost? video

Joost™ the best of tv and the internet


You need an invite to check it out, but all of us Joost Beta Testers now have around 999 invites to pass out, so all you have to do is ask. Send a blank email to welchwrite+joost@gmail.com and I will send you an invite so you can check it out.

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Wednesday, May 02, 2007

LAPL: Wi-Fi now in all branches

Los Angeles Public LibraryYep, its true, at least according to this press release (PDF) from the LA Public Library web site. Great news and a big step toward getting wireless access to all who can take advantage of it.

Of course, remember, the LAPL also offers computers for Internet browsing and other tasks at all its branches, too!

LAPL: Wi-Fi now in all branches The L.A. Public Library just put out a release saying that free wireless is now available to laptop users in all 71 branches as well as the Central Library downtown....

(Via L.A. Observed.)


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Tuesday, May 01, 2007

New TechnologyIQ Discussion area on the Friends in Tech Forums

Now that TechnologyIQ is a full member of Friends in Tech, we have our own discussion group on the Friends in Tech Forums.

Bring your technology questions, comments and quandries.

Let's talk tech!

Join the TechnologyIQ Discussion (FREE) at Friends in Tech!

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Computing for the Everyman 5 - Preferences

TechnologyIQ Logo

Listen to Computing for the Everyman - Part 5 - Preferences
(Backup Link)


Support TechnologyIQ:

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Transcript: If you remember the theme of this blog and podcast, it has always been to "Control your technology, don't let it control you!" In light of that, today's article is on how to make your computer and your programs act the way you want them to act, not the other way around.

First, every computer, every piece of software and every online service you use will have some preferences that can be altered by you. Sure, there will be default settings that work for the basics, but there can be anywhere from 1 to 100 different options that you can turn off and on, depending on how you want the program or service to operate.

The main reason I am writing on this topic is that nearly everyone I meet, whether friend or client, has some complaint about how their computer or software operates. Microsoft Word is the usual focus of their attacks. It has many features that try to be "friendly" and useful, but usually end up annoying most folks. So, I often find myself telling folks how to turn off this or that feature. The thanks I receive are amazingly heartfelt. After years of suffering under the tyranny of their software, they are free at last.

Now, you might not have such strong feelings about your software, but you can also learn a few things about your computer by checking out the preferences (or Options, as Windows insists on calling them) on your computer.

Let's start with the computer itself. On a computer running Microsoft Windows, the basic settings for Windows are held in the Control Panel. You should see Control Panel listed in your Start Menu, or it might be under Start Menu, Settings, Control Panel. There you will find items that let you change the size and resolution of your screen, network settings, uninstall programs and more. Look around there, and check out each individual Control Panel item. Don't worry, if you think you may have changed something by mistake, press the Cancel button to leave the Control Panel and the settings will remain unchanged.

On an Apple Macintosh computer, your basic preferences are found in the System Preferences application. This is always available from under the blue Apple menu, and it might also be available in your Dock. Just like with Windows, these System Preferences allow you to change the basic settings of your Mac.

Now, each program you use also contains its own preferences that are specific to the tasks that the program performs. Let's take Microsoft Word for example. On a Windows computer, you would select Tools Menu, Options... to see all the settings for the program.

I will admit, the Options page for a program like Word can look intimidating. Not only do you have one page showing 10-30 options, if you look at the top of the Options window, you will see tabs indicating another 10-12 pages of options, divided by category. Clicking on a tab brings that set of options to the front. Clicking OK saves any options you might have changed. Even though you won't have a need to change many of these options, take a moment to familiarize yourself with the options that are available. Then, repeat this for each program you use regularly.

On an Apple Macintosh, you can access preferences for each program by selecting Preferences under the Application menu (This is the menu, next to the blue Apple menu, that is the name of the program you are using. For example, if you are using Microsoft Word, the menu will read "Word".)

The next time your computer or software isn't working the way you wish, try checking out the Preferences and see if there is a way to change its behavior. You can find out more information about each preference by selecting the Help menu in most programs and searching for a particular Preference or operation.

Until next time, "Control your technology, don't let it control you!"

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Monday, April 30, 2007

Learn how to subscribe to a podcast

Learn How To Subscribe LogoEven if you listen to my podcasts directly from the web site, or see the Subscribe links on this page, you still may be wondering what this "subscription" thing is all about.

Well, here is a video that shows you exactly how to subscribe to podcast using iTunes or the Juice podcatching client.

Watch How to Subscribe to a Podcast


After you watch the video, you can use the links below to subscribe to TechnlogyIQ and and receive each new episode automatically.


Subscribe with iTunes

Copy this link to Subscribe using other podcatching clients or RSS feed readers


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Saturday, April 28, 2007

Mozy - 2GB Free Online Backup

Mozy Backup LogoI came across Mozy a few months ago, but their release of a Mac OS X version of their software caught my eye.

Mozy.com will automatically backup whatever files you select on a regular basis. They are offering 2GB for free, so you can try out the service without making a big committment. They do ask for some demographic information in order to receive the free space.

Unlimited backup space is available for around $5 per month.

With all the different options available, there really is no reason you shouldn't ne backing up your files. Mozy provides yet another "set it and forget it" option.

If you would like assistance setting up Mozy on your computer, drop me an email at techiq@welchwrite.com or call me at 818-601-0051 and we can set up an appointment for an on-site visit.

Link: Mozy.com

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Thursday, April 26, 2007

Live from the Library - All things blogging...and more!

TechnologyIQ LogoAll Things Blogging and More

Listen to Live from the Library - April 26, 2007
(Mirror)


Podtrac Player
Pop It At popcurrent.com


Support TechnologyIQ:

iTunes Review | Digg.com | Podcast Alley | Reader/Listener Line @ 206-338-5832


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Next Library Internet Seminar - April 26, 2007

Join us Thursday, April 26, 2007 for our next Internet Seminar at the Sherman Oaks Branch of the Los Angeles Public Library.

This session will focus on services that let you build your own blog whether you actually have a web site or not. The services I will show include Blogger.com, Vox.com, MySpace.com, WordPress.com and more.

You can listen to past sessions and other TechnologyIQ audio by clicking below

Podtrac Player


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Tuesday, April 17, 2007

Cool Tools: Free Flash-based presentation tool

Spresent Screen ShotCool web services just keep coming and coming. Here is a service that provides MS PowerPoint-style presentations using only your web browser. This is sure to be highlighted in an upcoming Live from the Library Internet Seminar.

Free Flash-based presentation tool

In a field where we're constantly creating tutorials for our users, a lot of them in a web-accessible format, free tools that helps us do this are very valuable.  If you're looking for a free option for creating a Flash-based web presentation, check out Spresent. Think of it as a way to replace PowerPoint, or to do what PowerPoint does in a slightly different (and more streamlined) way.  From their self-description:

(Continues)

(Via LibrarianInBlack.)


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Monday, April 16, 2007

Become your own video broadcaster!

Have you ever wanted to become a broadcaster, sending your show out to tens or hundreds of people?

uStream.tv might just be the answer to your dreams. Using only your webcam, web browser and Flash plugin, you can be broadcasting to your friends, family or the world.

Here is a test run I gave the service with some of my fellow Friends in Tech members. It was done using only the built-in web cam on my laptop.



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TED Talks give you deep learning...for free!

TED Conference Web Site Screen ShotTED stands for Technology, Entertainment and Design and it is one of the most exclusive conferences in the world. That said, you can now see hundreds of the talks from TED from the comfort of your own computer.

There are talks on Technology, Science, Culture and more from some of the best known names in the world, including Bill Clinton, Jane Goodall, David Pogue and Frank Gehry.

The TED.com web site brings the world's foremost authorities right into your home or office. Check it out, but don't blame me if you lose yourself there. Of course, your time will be very well spent.

Giving Away Information, but Increasing Revenue (Bob Tedeschi/New York Times)

Giving Away Information, but Increasing Revenue — THOSE who don't have $6,000 or enough prominent connections to get into a TED conference can take heart. The price of admission just went to zero, provided you can settle for a more remote experience. — The TED organization …



Source: New York Times

Author: Bob Tedeschi

Link: http://www.nytimes.com/2007/04/16/technology/16ecom…


Techmeme permalink



(Via Techmeme.)


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Sunday, April 15, 2007

Typical Mac User LIVE - Another great podcast for your questions

Typical Mac User Live LogoThe producer of the Mac Cast Loop is also a longtime Mac podcaster in his own right over at the Typical Mac User. His LIVE show, TMU LIVE can be found on Talkshoe.com, just like the MacCast Loop.

You can connect up via chat or telephone and ask your most pressing Mac questions and comment on the theme for evening.

Link: Typical Mac User podcast
Link: Typical Mac User LIVE podcast

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Great LIVE podcast for Mac Users - MacCast Loop

MacCast Loop LogoI am a little late in telling you about this show, as I am listening to it LIVE right now on Talkshoe.com, but I did want to recommend that that Mac users check it out.

MacCast Loop is the LIVE, interactive version of Adam Christianson's regular podcast, the MacCast. On MacCast Loop you can call in and ask you Mac-related questions and also hear great questions and comments from other users. If you can't join LIVE, you can download the shows as podcasts to play on your computer, iPod or other MP3 player.

MacCast Loop happens every Sunday morning at 10 AM Pacific/1 PM Eastern time. Check it out and you might just see me in the chat room or hear me on the show.

Link: MacCast Loop - LIVE Show
Link: The MacCast

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Sunday, April 08, 2007

Library Internet Seminar - April 12, 2007

Join us Thursday, April 12, 2007 for our next Internet Seminar at the Sherman Oaks Branch of the Los Angeles Public Library.

We are focusing on online web services like Google Docs and more. I will have a few sites to show, followed by an open question and answer session.

You can listen to past sessions and other TechnologyIQ audio by clicking below


Podtrac Player


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Friday, April 06, 2007

GOOG-411 - Google Voice Local Search

Google GOOG-411 LogoMore Google Announcements today...

Google Voice Search works over your telephone, instead of the Internet, but it provides some Internet connected features.

I tried it out as soon as I heard about it. My initial, rather simple, test was to locate cofee in Van Nuys, CA. It worked pretty well.

You can listen to a short, lightly edited, recording of my session with GOOG-411.

(I took out extraneous issues invovled with trying to record from my cell phone.)

Listen: GOOG-411 Demonstraton (Audio)

Google Voice Local Search
Google Voice Local Search is Google’s experimental service to make local-business search accessible over the phone.

To try this service, just dial 1-800-GOOG-411 (1-800-466-4411) from any phone.

Using this service, you can:

* search for a local business by name or category.
You can say "Giovanni's Pizzeria" or just "pizza".

* get connected to the business, free of charge.

* get the details by SMS if you’re using a mobile phone.
Just say "text message".


(Via Google Web Site.)

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Tuesday, April 03, 2007

Computing for the Everyman 3 - The File Menu

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Listen to Computing for the Everyman - Part 3 - The File Menu


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Transcript:

If you learn a few computer fundamentals, you can use almost any computer or any program, even if you know nothing else about it. Computing for the Everyman - this time in TechnologyIQ

People can be very intimidated by computers, especially if they don’t have much experience with them. They can find the complexity daunting, even if they don’t have a use for most of the functions of a computer or its software. People want to know everything about their computer before starting to use it, but it is only in using , and playing with, your computer, that you can truly learn about it.

That said, there are some basic computer fundamentals that can give you the confidence to approach any computer or any piece of software and start using it immediately.

Last time in Computing for the Everyman, I talked about “The least you need to know” about your computer. Today, I will start to flesh out those ideas by presenting the File menu. You see it on every computer you use, but did you notice that it always contains an important set of commands and functions whether you are using MS Windows or Apple Macintosh.

While there are some exceptions, every computer program will have a File menu containing, at least, these standard commands.

New, Open…, Close, Save…, Save As…, Page Setup…, Print…, Exit/Quit

You may see others, specific to the function of the program you are using, but these options will always be there and ready for your use. Let's take a look at each of them in turn.

New...

This option creates a new blank document. If you are using a word processing program, this will look like a blank sheet of paper. A spreadsheet program will present you with a new spreadsheet showing rows and columns.

In some cases, you may be asked to select from a list of pre-defined templates. Among those choices, though, should be an option for a simple Blank page.

Open...

The Open command allows you to select a previously created file and add to or edit it. When you select open, the computer should automatically direct you to the standard repository for documents on the computer. Under MS Windows, this is the My Documents folder. On Macintosh, it is the Documents folder. Once there, you may need to double-click additional folders to open th