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Monday, December 21, 2009

Friends in Tech present A Geek Christmas Story



Happy Holidays from everyone here at TechnologyIQ and WelchWrite.com. I hope you enjoy this year's holiday presentation from Friends in Tech. -- Douglas

Listen to A Geek Christmas Story




“Mattie Stevens, a young boy of the early 80’s, dreams of owning a Commodore 64. He sets out to convince everyone this is the perfect gift. But, along the way runs into opposition from his parents and everyone around him including old Santa Claus”

Written By:
Kreg Steppe
and Douglas E. Welch

Produced By:
George Starcher
Typical Mac User Podcast
Victor Cajiao – Typical Mac User Podcast -Typical Shutterbug Podcast
Steve Holden – Tech News Radio - Jersey Boys PodcastAztecMedia.net

Cast of Players:

Narrator: Kreg SteppeTechnorama

Harvey Stevens: Dad – Kevin Devin

Mandy Stevens: Mom – Susie Murph – How to Grow your Geek Podcast

Mattie Stevens: Son – Daniel Devin

Sandy Stevens: Little Brother – Spencer Holden

Curtz Eisenberg: Friend to Mattie – Harrison Steppe

General Beringer: General – Douglas E. Welch

Lieutenant: Steve Holden – Tech News Radio

Mrs. Little: Katie Floyd – Mac Power Users Podcast

Santa’s Helper: Chuck Tomasi – Chuckchat.com

Santa: Larry Pesce – Pauldotcom.com Podcast

Judge: Victor Cajiao – Typical Mac User PodcastTypical Shutterbug Podcast

Andrew Carnagie: Andy Helsby – Absoblogginlutely!

J.P. Morgan: Grant Bichocco – Mr.Grant.com

UPS Guy: Paul Asadoorian- Pauldotcom.com Podcast

Skipper: Rylie Starcher

Tip of the Hat to the old Christmas Commodore 64 Demo


Previous FiT Holiday Specials:

This has been a Friends in Tech Production.

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Sunday, January 04, 2009

Technology Information you should have in the New Year

Linksys Router Setup PageIf you want to make your computing life a little easier in 2009, there are several pieces of information that you should have at hand. Start the New Year right and collect this information before you need it.

The least you should know:

  • Name of Internet Service Provider
    • Here in Los Angeles this might be Time-Warner Cable AT&T, Verizon, Earthlink or a few others

  • ISP Telephone Support Number
  • Router information
    • Router Address
      • Typically this is 192.168.1.1 or 10.0.0.x

    • Router User ID
      • This is often a default name which is the same for each manufacturers equipment i.e Linksys, Netgear. etc and is often printed on the router

    • Router Password
      • This is often a default password. This should be changed when the router is installed to protect yourself against certain attacks that try to use the default password to break into the router.

  • Wireless Network Password
    • You should be using WPA Security on your wireless router, if available. If your wireless network password is something like 0AD1665211, then your router is using the older WEP security which is easily broken by a variety of hacking tools.

  • Computer Information
    • Computer Username
      • Both Windows and Macintosh computers have computer passwords which are required to login or install software. Losing these passwords can mean a large hassle, so note them in a secure place somewhere

    • Computer Password

  • Email Information
    • Email Address
    • Email Password
      • Since email passwords are usually stored on your computer we can easily forget them. Of course, if something happens to our computer, or we get a new one, it can really cause problems if you don't have them noted somewhere.


So, how do you store this information securely, while still being able to easily access it. Rather than right it down on sticky notes or scraps of paper I use a password protected MS Word or MS Excel file and choose a fairly secure, but easily remembered password for that file.

You can also use a program like 1Password which acts a a Password "vault".

Do you have questions about this information and how to find it? Leave a comment using the comment link below and I will be happy to answer them.

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Monday, October 22, 2007

Elsewhere Online: iMac screens experiencing unwanted condensation?

Condensation on new iMac 24"Darn! I should have posted this last week when I ran into a client's iMac that did the same thing. I could have had a scoop! Ah, well, you snooze, you lose, as they say.

Here is a picture of the condensation on iMac 24" I set up a week or so ago. Gizmodo has some more extreme examples of the issue. I am glad it didn't get that bad.

That said, the client is probably going to want to return the unit.


iMac screens experiencing unwanted condensation?

Filed under:

One of our readers dropped us a note to tell us that his new 24-inch iMac was exhibiting condensation build up behind the screen: he's not the only one, with a few people on the Apple Support forums and elsewhere also reporting the problem. Our tipster says that condensation builds up in the lower corners, goes away, and then comes back when the surrounding environment drops in temperature. Moisture plus computers doesn't compute, so make sure to report the issue to Applecare if you're seeing the same issues. Hopefully Apple will step up and publicly recognize this as a fault sometime soon.

[Thanks, Lee B.]

Read - New iMac condensation inside screen (Apple Support)
Read - Condensation behind iMac glass (DPreview)
Read - iMac Aluminium Condensation (MacInTouch)

 

Permalink

(Via engadget.com.)

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Friday, October 05, 2007

Elsewhere Online: Just in time for Halloween - Free skull font

Wait, don't send out those Halloween Party Invites until you see this great font.

Skulls for everyone this year!

Skull font sampleJust in time for Halloween - Free skull font

If you were looking for a way to make your Halloween party invites further stand out, check out this "skullphabet:"



It can be downloaded for Mac or PC, TrueType or OpenType - Link.


[Read this article]

(Via MAKE: Blog.)


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Monday, September 17, 2007

Douglas talks technology on SoHo Tech Podcast's Monday Night Tech

I had a great time on Monday Night Tech with host, Dean Jensen. We talked about what to do when moving an office, weird Norton Internet Security problems, new comptuers and more! You can watch the video below or listen to the audio from Talkshoe.com.



Watch the video!

Click to listen to the audio-only version

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Tuesday, September 11, 2007

Real World Example: Windows Updates mean everything

Windows Update LogoIn today's Real World Example, it seems that no matter what anti-virus and anti-spyware you have installed, if you forget to install all your Windows Updates, you can still get a pretty nasty infection.

Now, truth be told, I already knew this, and had told my client's such on many an occasion. Still, this was the first occasion where I think I can actually trace it as the cause for this particular problem. This machine was severely infected, and took a long time to clean out, even though everything looked up to date. Then I noticed that there were several, critical updates for Internet Explorer 7 that had not been installed. Once i got those installed, I was able to clean up the issues and get the machine working again.

I often describe this issue as having your door locked with 6 dead bolt locks, but leaving the window next to it wide open. Unpatched Windows flaws allow some exploits to "force feed" your computer spyware and viruses, even when you think you are protected.

So, let me climb up on the pulpit once more and deliver the 3 Commandments for Safe Computing in today's world...

1. Install all Windows Updates immediately
(or set your Windows Updates to Automatic)
2. Install and update your anti-virus program
(ClamWin (http://clamwin.org) is my current choice)
3. Install and update your anti-spyware program
(MS Defender (http://microsoft.com) is a good first line of defense)

Be well and keep your computer spyware free!

Read Previous Real World Examples

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Wednesday, September 05, 2007

Apple revamps entire iPod line

iPod NanoiPod Touch

In typical Apple fashion, the company made a big splash today by revamping their entire iPod/iPhone line of gadgets. The new iPod Nano now plays video and pictures as well as music, new iPod Classics boast a new interface and larger hard drive space, up to 160 GB), the iPodTouch brings almost all of the features of the iPhone to the iPod, including WiFi networking and access to the Apple Wifi Music store. The iPhone itself loses the 4GB version and gets a $200 price cut on the 8 GB version.

I have been looking for a replacement for my aging Palm Treo 90 that would allow me to connect to WiFi networks for mail and web browsing, so the iPodTouch is looking very nice. I will know more once I lay hands on the unit, which isn't expected until the end of this month.

Truly something for everyone today. You can find all the details on Apple's web site.

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Thursday, May 03, 2007

Internet Television - Joost! - I've got invites!

Joost is the new Internet Television Service, still in beta, that allows you to watch a variety of channels and a variety of shows on demand. The selection of shows is a bit slim at the moment, but I have watched a few documentaries that I know I never would have seen anywhere else.

Joost Promotional Video

Click to watch the What is Joost? video

Joost™ the best of tv and the internet


You need an invite to check it out, but all of us Joost Beta Testers now have around 999 invites to pass out, so all you have to do is ask. Send a blank email to welchwrite+joost@gmail.com and I will send you an invite so you can check it out.

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Wednesday, May 02, 2007

LAPL: Wi-Fi now in all branches

Los Angeles Public LibraryYep, its true, at least according to this press release (PDF) from the LA Public Library web site. Great news and a big step toward getting wireless access to all who can take advantage of it.

Of course, remember, the LAPL also offers computers for Internet browsing and other tasks at all its branches, too!

LAPL: Wi-Fi now in all branches The L.A. Public Library just put out a release saying that free wireless is now available to laptop users in all 71 branches as well as the Central Library downtown....

(Via L.A. Observed.)


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Tuesday, May 01, 2007

Computing for the Everyman 5 - Preferences

TechnologyIQ Logo

Listen to Computing for the Everyman - Part 5 - Preferences
(Backup Link)


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Transcript: If you remember the theme of this blog and podcast, it has always been to "Control your technology, don't let it control you!" In light of that, today's article is on how to make your computer and your programs act the way you want them to act, not the other way around.

First, every computer, every piece of software and every online service you use will have some preferences that can be altered by you. Sure, there will be default settings that work for the basics, but there can be anywhere from 1 to 100 different options that you can turn off and on, depending on how you want the program or service to operate.

The main reason I am writing on this topic is that nearly everyone I meet, whether friend or client, has some complaint about how their computer or software operates. Microsoft Word is the usual focus of their attacks. It has many features that try to be "friendly" and useful, but usually end up annoying most folks. So, I often find myself telling folks how to turn off this or that feature. The thanks I receive are amazingly heartfelt. After years of suffering under the tyranny of their software, they are free at last.

Now, you might not have such strong feelings about your software, but you can also learn a few things about your computer by checking out the preferences (or Options, as Windows insists on calling them) on your computer.

Let's start with the computer itself. On a computer running Microsoft Windows, the basic settings for Windows are held in the Control Panel. You should see Control Panel listed in your Start Menu, or it might be under Start Menu, Settings, Control Panel. There you will find items that let you change the size and resolution of your screen, network settings, uninstall programs and more. Look around there, and check out each individual Control Panel item. Don't worry, if you think you may have changed something by mistake, press the Cancel button to leave the Control Panel and the settings will remain unchanged.

On an Apple Macintosh computer, your basic preferences are found in the System Preferences application. This is always available from under the blue Apple menu, and it might also be available in your Dock. Just like with Windows, these System Preferences allow you to change the basic settings of your Mac.

Now, each program you use also contains its own preferences that are specific to the tasks that the program performs. Let's take Microsoft Word for example. On a Windows computer, you would select Tools Menu, Options... to see all the settings for the program.

I will admit, the Options page for a program like Word can look intimidating. Not only do you have one page showing 10-30 options, if you look at the top of the Options window, you will see tabs indicating another 10-12 pages of options, divided by category. Clicking on a tab brings that set of options to the front. Clicking OK saves any options you might have changed. Even though you won't have a need to change many of these options, take a moment to familiarize yourself with the options that are available. Then, repeat this for each program you use regularly.

On an Apple Macintosh, you can access preferences for each program by selecting Preferences under the Application menu (This is the menu, next to the blue Apple menu, that is the name of the program you are using. For example, if you are using Microsoft Word, the menu will read "Word".)

The next time your computer or software isn't working the way you wish, try checking out the Preferences and see if there is a way to change its behavior. You can find out more information about each preference by selecting the Help menu in most programs and searching for a particular Preference or operation.

Until next time, "Control your technology, don't let it control you!"

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Saturday, April 28, 2007

Mozy - 2GB Free Online Backup

Mozy Backup LogoI came across Mozy a few months ago, but their release of a Mac OS X version of their software caught my eye.

Mozy.com will automatically backup whatever files you select on a regular basis. They are offering 2GB for free, so you can try out the service without making a big committment. They do ask for some demographic information in order to receive the free space.

Unlimited backup space is available for around $5 per month.

With all the different options available, there really is no reason you shouldn't ne backing up your files. Mozy provides yet another "set it and forget it" option.

If you would like assistance setting up Mozy on your computer, drop me an email at techiq@welchwrite.com or call me at 818-601-0051 and we can set up an appointment for an on-site visit.

Link: Mozy.com

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Thursday, April 26, 2007

Live from the Library - All things blogging...and more!

TechnologyIQ LogoAll Things Blogging and More

Listen to Live from the Library - April 26, 2007
(Mirror)


Podtrac Player
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Monday, April 16, 2007

TED Talks give you deep learning...for free!

TED Conference Web Site Screen ShotTED stands for Technology, Entertainment and Design and it is one of the most exclusive conferences in the world. That said, you can now see hundreds of the talks from TED from the comfort of your own computer.

There are talks on Technology, Science, Culture and more from some of the best known names in the world, including Bill Clinton, Jane Goodall, David Pogue and Frank Gehry.

The TED.com web site brings the world's foremost authorities right into your home or office. Check it out, but don't blame me if you lose yourself there. Of course, your time will be very well spent.

Giving Away Information, but Increasing Revenue (Bob Tedeschi/New York Times)

Giving Away Information, but Increasing Revenue — THOSE who don't have $6,000 or enough prominent connections to get into a TED conference can take heart. The price of admission just went to zero, provided you can settle for a more remote experience. — The TED organization …



Source: New York Times

Author: Bob Tedeschi

Link: http://www.nytimes.com/2007/04/16/technology/16ecom…


Techmeme permalink



(Via Techmeme.)


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Sunday, April 15, 2007

Typical Mac User LIVE - Another great podcast for your questions

Typical Mac User Live LogoThe producer of the Mac Cast Loop is also a longtime Mac podcaster in his own right over at the Typical Mac User. His LIVE show, TMU LIVE can be found on Talkshoe.com, just like the MacCast Loop.

You can connect up via chat or telephone and ask your most pressing Mac questions and comment on the theme for evening.

Link: Typical Mac User podcast
Link: Typical Mac User LIVE podcast

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Great LIVE podcast for Mac Users - MacCast Loop

MacCast Loop LogoI am a little late in telling you about this show, as I am listening to it LIVE right now on Talkshoe.com, but I did want to recommend that that Mac users check it out.

MacCast Loop is the LIVE, interactive version of Adam Christianson's regular podcast, the MacCast. On MacCast Loop you can call in and ask you Mac-related questions and also hear great questions and comments from other users. If you can't join LIVE, you can download the shows as podcasts to play on your computer, iPod or other MP3 player.

MacCast Loop happens every Sunday morning at 10 AM Pacific/1 PM Eastern time. Check it out and you might just see me in the chat room or hear me on the show.

Link: MacCast Loop - LIVE Show
Link: The MacCast

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Sunday, April 08, 2007

Elsewhere Online: Peepel - another office web app hits the street

I would guess we are going to see more and more of these web-based application suites and I think it is a great idea. We need to have as many choices as possible so we can select the best suite for the features we use most often.

If you have a chance to check out Peepel, add your comments below. I would love to hear about your experiences with this and any other service or software we mention here on TechnologyIQ.

Peepel - another office web app hits the street

Peepel Online Office Suite. Spreadsheet and word-processing, with maps coming soon. Needs to be better than good to compete in an increasingly crowded space, don’t it?

 Peepel is a unique approach to online applications, allowing multiple applications to run in the same window. Users can open as many applications as they wish in [...]

(Via The Red Ferret Journal.)


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Friday, April 06, 2007

GOOG-411 - Google Voice Local Search

Google GOOG-411 LogoMore Google Announcements today...

Google Voice Search works over your telephone, instead of the Internet, but it provides some Internet connected features.

I tried it out as soon as I heard about it. My initial, rather simple, test was to locate cofee in Van Nuys, CA. It worked pretty well.

You can listen to a short, lightly edited, recording of my session with GOOG-411.

(I took out extraneous issues invovled with trying to record from my cell phone.)

Listen: GOOG-411 Demonstraton (Audio)

Google Voice Local Search
Google Voice Local Search is Google’s experimental service to make local-business search accessible over the phone.

To try this service, just dial 1-800-GOOG-411 (1-800-466-4411) from any phone.

Using this service, you can:

* search for a local business by name or category.
You can say "Giovanni's Pizzeria" or just "pizza".

* get connected to the business, free of charge.

* get the details by SMS if you’re using a mobile phone.
Just say "text message".


(Via Google Web Site.)

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Thursday, April 05, 2007

Make your own maps at Google

Today, Google has released a new feature, MyMaps, that allows you to annotate any Google Map using icons, text, shapes and links. This screen shot shows a sample I made about the Internte Seminars at the Library.

Google MyMaps Screen Shot

Click to be taken to Google Maps for the real map


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Tuesday, April 03, 2007

Computing for the Everyman 3 - The File Menu

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Listen to Computing for the Everyman - Part 3 - The File Menu


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Transcript:

If you learn a few computer fundamentals, you can use almost any computer or any program, even if you know nothing else about it. Computing for the Everyman - this time in TechnologyIQ

People can be very intimidated by computers, especially if they don’t have much experience with them. They can find the complexity daunting, even if they don’t have a use for most of the functions of a computer or its software. People want to know everything about their computer before starting to use it, but it is only in using , and playing with, your computer, that you can truly learn about it.

That said, there are some basic computer fundamentals that can give you the confidence to approach any computer or any piece of software and start using it immediately.

Last time in Computing for the Everyman, I talked about “The least you need to know” about your computer. Today, I will start to flesh out those ideas by presenting the File menu. You see it on every computer you use, but did you notice that it always contains an important set of commands and functions whether you are using MS Windows or Apple Macintosh.

While there are some exceptions, every computer program will have a File menu containing, at least, these standard commands.

New, Open…, Close, Save…, Save As…, Page Setup…, Print…, Exit/Quit

You may see others, specific to the function of the program you are using, but these options will always be there and ready for your use. Let's take a look at each of them in turn.

New...

This option creates a new blank document. If you are using a word processing program, this will look like a blank sheet of paper. A spreadsheet program will present you with a new spreadsheet showing rows and columns.

In some cases, you may be asked to select from a list of pre-defined templates. Among those choices, though, should be an option for a simple Blank page.

Open...

The Open command allows you to select a previously created file and add to or edit it. When you select open, the computer should automatically direct you to the standard repository for documents on the computer. Under MS Windows, this is the My Documents folder. On Macintosh, it is the Documents folder. Once there, you may need to double-click additional folders to open them and see the files inside.

Close

Close simply closes the current document. You can also close a document by clicking the red X in the upper right-hand corner under Windows or the red circle in the upper left-hand corner under Mac OS X. If you haven't saved some changes to the document, you will be prompted to Save these changes or Ignore them. Choose carefully.

Save...

Selecting Save... writes the current file to the hard disk over-writing the previous version of the file. If you have no unsaved changes, this option may be dimmed and unavailable.

Save As...

Save As... allows you to save the existing document with a new name, save it to a new location, or both. In fact, the first time you select Save... when you are creating a new document you are actually doing a Save As.... This is because in order to save the file for the first time, your computer needs to know its name and where you want to save it on the hard drive.

Page Setup...

Page Setup... allows you to change various settings which determine how your document will print. The most often used option in Page Setup... is Portrait or Landscape printing. This dictates whether your document will print down the long direction of the page, or across the wide direction. You can remember the difference between these two options by raclling that portraits are usually painted in a tall and narrow format and landscape paintings are usually painted wide and short. Neat, huh?

Print...

The Print... command send the current document to the printer. There will also be a number of options you can change under this command, including the number of copies to print, which pages to print, (for example, print only pages 3 and 4) and which printer should print the document, if you have more than one connected to your computer.

Quit/Exit

Under Microsoft Windows, the Exit command closes all open documents, prompting you to save any unsaved changes, and then quits the entire program. On a Mac, this command is labeled Quit and does exactly the same thing. If you aren't going to be using the program for a while, it is always a good idea to Quit it. Closing all the open documents does not quit the program and it continues to consume memory and processing time on the computer.

Again, all these commands should be available in the File menu of any computer. There may be additional commands, but these are the most important and part of "the least you need to know" about your computer.

Next time in Computing for the Everyman, the Edit menu, cut, copy, paste and, most importantly, Undo!

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Friday, March 30, 2007

Mac Tip: Find Strongest Wi-Fi Networks Easily

It is little tips like this that can improve your entire work day.

I have often wanted more information about the existing WiFi connections in my area when I am working outside the office. This is one small step. Like the author, I would like to see which acces points are password protected, too.

Find Strongest Wi-Fi Networks Easily

Like most other Mac users, when I'm travelling, I often need to connect to a Wi-Fi network to access the Internet for email and Web browsing. But what if there are multiple available networks and I don't know which would be best to use? In the past, I would usually bring up iStumbler (MacStumbler hasn't been updated in years), but Take Control author Sharon Zardetto Aker alerted me to a simpler method. If you hold down the Option key when dropping the AirPort status menu, it lists available networks in order of signal strength....

(Continues)

(Via TidBITS.)


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Thursday, March 08, 2007

Live from the Library - March 8, 2007

TechnologyIQ LogoWe talk about Mind Mapping, some online mind mapping applications and more.

Listen to Live from the Library - March 8, 2007


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Sunday, March 04, 2007

Does Apple's success stem from it's avoidance of the Starbuck's syndrome?

Much has been made of the open letter from Starbuck's Chairman Howard Schultz, bemoaning the loss of some features that gained Starbucks its immense popularity. I must agree with Schultz on many of his issues, but his letter also got me thinking about Apple Inc. and how it has survived all these years while pundits constantly predicted its doom.

I see similarities between Starbuck's, Microsoft and Apple. All 3 were small upstarts in their time, but 2 have grown into hulking behemoths, much like the Goliaths they set out to slay in their David pre-histories. Both Microsoft and Starbucks, though have suffered from the problem I call "knowing the difference between enough and all." They have lost the desire to serve their customers and instead concentrate on serving themselves. They turn their products into a commodity for everyone, instead of something special for a few. This is where I think Apple continues to succeed. They have never been able to grow too large, too fast. Instead, through hard times and self-imposed mistakes, they have been forced to remain small and hungry.

It may seem ludicrous to call a multi-billion dollar company small, but in comparison, Apple is just that, a small player in the marketplace. Yet, for better or worse, they aren't trying to be the computer for everyone. Instead, they are the computer for the select few who recognize and sympathize with the "The Apple Way." An Apple Macintosh or iPod isn't a device for everyone, nor should it ever become one, if Apple wants to continue to survive, if not thrive. They have a significant piece of the market, if not the largest, and this is where they should continue to focus their attention. It is by servicing the rabid, early adopters and committed users of their systems that Apple can guarantee a long future.

That said, recent cracks have begun showing in the Apple wall. Apple Stores are becoming a bit too ubiquitous, although they have been maintaining "cutting edge" sensibility that continues to set them apart. iPods are everywhere, and being marketed to everyone, even though they might not be the best match for everyone.

Apple needs to look hard at the Starbucks letter and see if there are any reflections of themselves to be found. They should heed closely the lesson that too much growth and becoming too big can actually lead to a downfall when the purposes for that growth are money and not the needs and wishes of their customers. I have seen Apple pass through very hard times and still survive. I deeply hope that success isn't the backhanded cause of its demise.

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Saturday, March 03, 2007

Elsewhere Online: Microsoft Hit By U.S. DOT Ban On Windows Vista, Explorer 7, and Office 2007

This article from Information Week can certainly make you think twice about upgrading to the latest versions of several Windows products. While the concerns are certainly larger for large corporations and governmental agencies, they bring up some issues that all of face in smaller ways.

Concerns over compatibility seem to be the most pressing for the government, as they have a series of legacy applications which are installed throughout their organizations. Where you or I might only need worry about upgrading 2 or 3 programs, they must must consider upgrading 10-15 application across tens of thousands of users.

The article calls out the fact that the government, and many companies, are not seeing a compelling reason to upgrade. It seems more likely that Vista and other software will arrive in some piecemeal fashion, rather than part of a complete overhaul.

Microsoft Hit By U.S. DOT Ban On Windows Vista, Explorer 7, and Office 2007 (Paul McDougall/InformationWeek)

Microsoft Hit By U.S. DOT Ban On Windows Vista, Explorer 7, and Office 2007 — Tens of thousands of federal workers are prohibited from upgrading to the latest versions, according to memos seen by InformationWeek. — Citing concerns over cost and compatibility, the top technology official …

Source: InformationWeek

(Via Techmeme.)

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Saturday, February 17, 2007

Computing for the Everyman - Part 2 - The Least You Should Know

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Listen to Computing to the Everyman - Part 2 - The Least You Should Know


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We live in a high-tech world these days, whether we like it or not. That said, you don't need to know "everything" about your technology, but you should know "something." Below I have listed some information and a series of skills that you should know in order to allow yourself to be productive with your computer. If you find that you are missing one or two of these items, let's get together to complete your technology education so you can start doing even greater things with your computer.

System
Speed of Computer
Amount of Memory
Amount of Hard Disk Space
Version of Windows or Mac OS X
Important user names and passwords

Applications
Know how to create a new, blank document
Open an existing document
Save a document
Save as... (and why you might want to do that)
Know WHERE you saved the document
Print a document
Create a PDF of a document

How to properly restart and shutdown (and know why)

Delete a document (safely)

Access a web site
Navigate a website i.e. follow links, go back, etc.

Download a file/program
Install a program
Remove a program

Access email (that has been pre-configured with email account settings)
Send email
How/when to use CC
How/when to use BCC (very important)
Reply (and when to use)
Forward (and when to use)
Delete
File email into folders
Why to organize files into folders

File Management
Create new folders
Move/save files into folders
Why to organize files into folders
Copy/Save As... a document to floppy, CD, network drive, etc.
Burn documents to CD for sharing or backup

There are probably a few more items I could include here, but I consider these the basics. If you are familiar with this information and these operations, you are well on your way to computer mastery. Over the next few weeks, I will start to breakdown this list and give you specific examples on how to acquaint yourself with each and every one.

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Friday, February 16, 2007

Elsewhere Online: Default Router Passwords Could Compromise Home Networks

This Slashdot story points up a vulnerability that some people might have left exposed on their home routers from companies like Linksys, D-Link and NetGear.

Whenever I set up a router, I make sure to reset the default password for that router. This is the password that allows you to setup and change settings within the router, not the password you might use to connect to your wireless network. That said, some of you might still be using the default password.

An exploit has been discovered that allows a malicious web page to access your router setup information, if it still uses the default password, and change settings within the router. Not a good thing.

If you are wondering if your router still has its factory default password, drop me an email at techiq@welchwrite.com and I can give you some instructions that will allow you to test for it.

Drive-By Pharming Attack Could Hit Home Networks

Rob wrote in with a link to a CBR Online article discussing drive-by pharming, a new exploitation technique developed by Indiana University and Symantec Corporation. While it's not known if the technique is in use 'in the wild', the exploit could easily co-opt the web-browsing habits of a user that had not properly configured their router. "The attack works because most of the popular home routers ship with default passwords, default internal IP address ranges, and web-based configuration interfaces. The exploit is a single line of JavaScript loaded with a default router IP address, a default password, and an HTTP query designed to reconfigure the router to use the attacker's DNS servers." The article goes on to discuss several related and more advanced techniques related to this one, which security companies will have to keep in mind to guard against future attacks.

(Via Slashdot.)
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Thursday, February 15, 2007

Tool: Shrink Pcitures - Re-size pictures online

Shrink Pictures LogoA neat, little web-based tool that allows you to resize pictures and download the resized image. I can imagine using this on a machine, not my own, which might not have Photoshop or other graphics tool. It also has a quick "Avatar" tool for making graphics for web forums and social networking sites, which require certain sizes in order to work.

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Wednesday, February 14, 2007

A LIVE Reading of Love Letters from History - Valentine's Day

Update: 2/14/07 10:30 pm): High-quality audio is now available for your listening pleasure if you couldn't make it to the LIVE reading.




( I like to use technology to do neat things, as well as the typical word

processing and browsing the web. Here is something a bit more creative. --
Douglas)

Love Letter GraphicJoin us for a LIVE reading of Love Letters from History this Valentine's Day at Talkshoe.com.

We will have a series of letters available for reading and you can call in and read LIVE along with our cast of players.

A LIVE Reading of Love Letters from History


Wednesday, February 14, 2007 @ 9 PM EST/6 PM PST

Download the script to follow along or read a selection


Want to join us online, read this post for a guide on How to Join Our LIVE Shows for FREE


Previous WelchWrite Specials:
A LIVE Reading of Charles Dicken's A Christmas Carol

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Saturday, February 10, 2007

Computing for the Everyman - Part 1 - Introduction

TechnologyIQ logoby Douglas E. Welch, techiq@welchwrite.com
Reader/Listener Line 206-338-5832

Listen to Computing for the Everyman - Part 1 - Introduction


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Whenever I am talking to the average, non-geeky, computer user I often hear complaints about how complex, how confusing and how aggravating computers can be. Along with that, people are scared...scared of losing their data, scared of damaging their computer and scared of pulling their hair out. (SMILE)

It doesn't have to be this way nor should it. One of the first things I try to do with anyone I work with is to put them at ease. I assure them that, short of attacking their computer with a baseball bat (which I have known a writer to do after one too many crashes), there is little they can do to hurt their computer. I encourage them to play with their computer, trying out its functions on small, non-critical projects, like a letter to a friend or typing up some notes. All of this is meant to encourage them to familiarize themselves with the computer in a non-threatening environment. Just like becoming familiar with a new car or a new toaster, comfort is one of the most important aspects of starting to use your computer.

Next, I will ask each client or attendee to my Internet Seminars at my local library, to make a list of what they want to do with their computer. These lists should be in the form of tasks they want to accomplish with the computer, instead of vague references to printing, using the software, managing their files. Rather, I want to see items like:

• Instant Message with my grandchildren
• Print envelopes from my printer
• Research my family genealogy
• Make free phone calls over the Internet

Once we have this list, I can really begin to teach these people something useful. First, we attack one of the tasks from the list, say writing a letter. Then I show them how to open a program, add their text to the document and how to save it. Throughout that lesson, I am constantly throwing in the fundamentals of each of these steps. For example, to start a program I will have them click on their Start Menu (for Windows user), then click All Programs, then the program itself.

Then, I quickly explain to them that all programs on their computer can be opened in this same fashion. If they are looking for a specific program, they can follow these steps and then look through the menu until they find it. I might go even deeper in explaining how menus work the same in every program, regardless of its purpose. I might show them the Edit menu and explain how Undo, Cut, Copy, Paste will ALWAYS be found in this menu, regardless of the program they are using. In this way, by the time we are done with our lesson, individuals have learned not only a specific step-by-step operation, but also much of the underlying fundamentals that make it easier to use ANY program on their computer. Even despite the Windows versus Mac battles of the past, these operating systems are more alike than ever before.

The fact is, learning these fundamentals that apply to any computer or technology, allows you to address almost any technology questions you might have. Much like elementary and high schools are focusing on "learning how to learn", as well as absorbing raw facts, technology users need to be learning the underlying principles of all technology, so that, even when they encounter an unknown device or computer, they can still begin using it almost immediately. I have much that same experience when I am visiting my wife's relatives and I am forced to speak Italian for 99% of my day. For the first few days it is very tiring, but around the 3rd day there is a change, a "click" that occurs and I find myself thinking in Italian instead of trying to translate everything to and from English. This same "click" occurs with technology, and much more quickly than you might think.

This is my goal in this on-going series of posts on TechnologyIQ. I want to help you get to the "click" that allows you to understand any technology, as if it were your native tongue. I can guarantee you, when it occurs, your friends and family will be amazed and wonder aloud how you became some a technology expert.

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Thursday, February 08, 2007

Elsewhere Online: Google Opens Gmail To All

Gmail LogoUpdate: (2/8/07, 8:37 pm): Hmmm...maybe not so much...yet. It seems that the open signup is appearing to some users, but not others. In the meantime, if you want a Google account, email techiq@welchwrite.com and I will send you an invite to Gmail, making the who issue moot.

Finally! Now you don't need to get an invite from a friend or co-worker. Get yourself to http://gmail.com and cook yourself up a fresh new email address.

With all the changes going on in the ISP (Internet Service Provider) business and everyone forcing their users to use a new email address, why not sign up for Gmail and have an address that will last forever (or at least until Google goes bankrupt. (SM ILE).

Even better, you can get your Gmail on your cell phone and there's even a podcast which can tell you how to get the most out of all of its features..the Gmail podcast, written and hosted by my fellow Friends in Tech member, Chuck Tomasi.

Google Opens Gmail To All

Reader Russian Art Buyer lets us know that GMail is now open for all ("Google Mail" in the UK). The service is no longer by invitation only. This welcome page shows an ever-increasing amount of storage available per user, currently about 2,815 MB.

(Via Slashdot.)


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Saturday, February 03, 2007

Off to the eWaste Drop-off We Go!



Randall Street S.A.F.E Collection Center
11025 Randall St. Sun Valley, CA 91352
Map and Info in PDF Format

Other S.A.F.E Centers



I finally got my act together this morning, gathered up all my eWaste, packed them into my Element and headed off to the industrial heartland of the San Fernando Valley -- Sun Valley. It is here that the City of Los Angeles has a permanent drop-off site for eWaste and Hazardous Waste.

The picture above shows the entrance to the location. They were unwilling to let me take photos within the drop-off itself.

The Collection Center was well-organized and not very busy at 1030 AM on a Saturday. Their hours of operation are Saturdays, Sundays and Mondays, 9:00 a.m. - 3:00 p.m. Rain cancels the drop-off.

My load contained 3 old PCs, my venerable Apple LaserWriter Pro 600 that finally died after 15+ years of service, a bag of batteries, a fax machine and a computer monitor I no longer needed. I hate to throw anything away, but these PCs wouldn't even run one of the small Linux distributions anymore, so there wasn't much I could do. I have recycled one old PC myself as a office server and it works very well.

The flyer from the web site declares a 6-piece limit for the drop-off, but the staff didn't seem concerned with my, probably, 8-9 item total, when you included the small individual pieces. The staff was friendly and efficient. You don't even have to unload. Due to the hazardous waste that might be dropped off, you are requested to remain in your car during the process.

If you have old electronics lying around, remember, California State Law now declares that they must be disposed of properly and not simply thrown in the trash. Visit on of the permanent drop-off centers, or check the eWaste calendar for a scheduled drop-off in your area.

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Thursday, February 01, 2007

Service: Leave yourself a (text) message with Jott

Jott Screen ShotThis interesting new service passed through my RSS feeds today. I make a point to check out anything that might be moderately useful or even just interesting.

Jott allows you to call a phone number and speak up to 15 seconds of any message you like. This message is then transcribed and emailed to you. My initial test worked well, with 100% recognition of a 10-12 word sentence. I sometimes make audio notes to myself using my phone, but I think this would be a bit more useful, as I can easily cut and paste the message into a to-do item when I get home, instead of typing it in myself.

Will the wonders of the Internet ever cease? I certainly hope not!

Link: Jott

Source:
Leave yourself a (text) message with Jott

Want to send yourself a note? A reminder? An idea? Just pick up your cell phone and dial Jott. The service not only forwards recorded messages to you via e-mail, it also transcribes them into text.

(Via Lifehacker.)
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Tuesday, January 30, 2007

Ep.006 - Online Applications and Services

Ep.006 - Online Applications and Services - January 30, 2007

Learn about online applications and services -- what they are and how they can make you more productive than ever.

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Saturday, January 20, 2007

It's not your fault -- most software has some critical flaw (with podcast)

Listen to this segment!

Pop It At popcurrent.com


I regularly get computer support call from my clients that begin with, "I was trying to do X, but ..." They are frustrated, confused and sometimes angry. Even worse, they often blame themselves for the problem, figuring that they must have done something wrong. Let me be the first to tell you, though, never assume, at the beginning, that your computer problems are of your own making. The truth is, every piece of software produced today has some critical flaw. Use your computer enough and you are bound to trigger them.

Even more important, don't let anyone try to make you feel stupid or inadequate, just because your don't have the benefit of 20+ years of experience with technology like I do. Due to my choice of profession, I have to know how to deal with problems that arise. As a user, you should never see most of the errors you do. They are signs of sloppy programming, inadequate testing and, in many cases, people who just don't care.

Take, for example, my recent experience with McAfee Total Protection for Small Business. I was installing this package for a client and encountered error after error after error. This installation took me over an hour when it should have taken less than 15 minutes. Instead, though, McAfee's installer software, probably due to conflicts with Microsoft's new Internet Explorer 7, failed again and again and again. It was only my extensive experience (and my sometimes dog-like tenaciousness) that allowed me to work through the install and start it working.

There is no way that your average user, no matter how knowledgeable would have been capable of completing this installation. They simply would have thrown up their hands (or possibly, thrown out the software) and given up. The fact is, the state of software flaws is appalling. I could possibly accept a small computer problem in 10% of the installs. That is still 1 in 10 computers, but I will give manufacturers the benefit of the doubt. Instead, I see exactly the opposite ratio. In my work, I am experiencing problems, both large and small, in over 90% of the computers I install or troubleshoot. This even occurs with computers new, out of the box. In almost every case, some piece of software or hardware requires my attention to complete the installation. I find this utterly ridiculous.

So, the next time you experience trouble with your computer or your software, don't jump to conclusions and blame yourself. More than likely, the product is flawed, not your computer skills.

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Wednesday, January 17, 2007

Reminder: Install all Windows Updates

Just another reminder of how important it is to install all Windows Updates )and Software Updates on Macs, too) when they are released. Don't leave yourself open to attacks that can be prevented.

If you need any assistance in installing these updates, email or call douglas@welchwrite.com/818-601-0051

Attack code out for 'critical' Windows flaw Code that exploits a recently found flaw in the way Windows handles Vector Markup Language documents has been published.

(Via CNET News.com.)

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Tuesday, January 16, 2007

Ep.005 - MacWorld and CES: A World of Technology Joy! - Corrected

Ep.005 - MacWorld and CES: A World of Technology Joy! - January 16, 2007

Douglas E. Welch and Sam Anderson review some of the neat stuff to come out of Apple's annual MacWorld conference and CES 2007, the Consumer Electronics Show.

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Monday, January 08, 2007

Update: Microsoft Releases Office 2004, Office X Updates

Here is information on some updates for the Macintosh version of Microsoft Office, courtesy of the great Mac site, Tidbits.com.

Microsoft Releases Office 2004, Office X Updates

Microsoft's Macintosh Business Unit (also known as MacBU) wrapped up 2006 by releasing updates to its core suite of productivity applications. Office 2004 for Mac 11.3.2 Update, a 13.7 MB download, fixes a problem that could cause PowerPoint 2004 to unexpectedly quit. Entourage 2004 now correctly handles contact names with special characters, corrects a problem with duplicated messages in public folders, and improves compatibility with Mirapoint Message Server. The update requires Office 2004 fo...

(Via TidBITS.)


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