In the past, when employees wanted to "dish the dirt" about their company they would congregate at the water cooler. Today, though, this water cooler has expanded to the size of the world. You only have to casually search the Internet to find a host of people talking about a host of companies -- and not everything they are saying is fit for polite company.
All it takes is one indiscretion, one moment of anger, to brand you with a bad reputation. Even worse, once people develop an opinion of you as a troublemaker, they may see issues where none really exist. Sometimes, we can damage our own reputation so badly that other's expect us to be a problem. This was brought home to me again, as I watched my son's latest Little League game..
For whatever reason, a successful high-tech career has always involved a bit of cynicism. Whether you are questioning the reality of a manufacturer's delivery date or the actions of your own boss, it can be healthy to keep a questioning mind about the actions of others. They might not be truly "out to get you" but, unfortunately, they might not be telling you the whole truth, either.
Book: The No Asshole Rule by Robert I. Sutton, PhD
Let me start by addressing the mild curse word in the title of this book. I find it a totally appropriate use of the word and truly brings home the extremity and importance of the issue. If the word offends you, please skip this post, although I do highly recommend this book. -- Douglas
A world without assholes (the author has a precise definition for them) -- what a dream it would be. Working in a company where you weren't constantly demeaned, threatened or abused. A company where everyone had the ability to succeed to their highest levels without suffereing the outbursts, rage and attacks of the assholes around them. While nearly everyone can agree this would create a much better workplace, too often we support assholes and allow them, even encourage them, to continue their behavior no matter what the cost to the company or those around them.
Sutton clearly explains what we already know in our hearts -- excluding assholes from out lives makes everyone happier and more productive. He suggests that every company have no assholes rule clearly stated on paper and embraced by everyone in the company and I highly agree. It is the only way to insure that you, your fellow workers and your company can reach your highest productivty.
There is so much in this book that rings true with my own experience "in the trenches" of corporate life. This is especially true of the times I watched, from the outside, the extremely disfunctional entertainment business where my wife worked. The entertainment industry seems a haven for assholes of all sorts and I have seen some of the worst in action.
Too sum up the book in a few lines -- don't hire assholes in the first place, get rid of them if you have them and use some of the coping mechanisms in the book to survive them, if you cannot escape them. These might be the most important steps you can take to protect and extend your own career.
You can hear Moira Gunn's Tech Nation interview with the author over at IT Conversations - Listen Here
Bad reputations follow you everywhere May 25, 2007
All it takes is one indiscretion, one moment of anger, to brand you with a bad reputation. Even worse, once people develop an opinion of you as a troublemaker, they may see issues where none really exist. Sometimes, we can damage our own reputation so badly that other's expect us to be a problem. This was brought home to me again, as I watched my son's latest Little League game.
You have a lot to say! June 1, 2007
Sitting around with friends over dinner, talk often turns to blogging and podcasting. They know I have been blogging for a while and that I was one of the first 20 podcasters and they often want to know more about both pursuits. One of the most typical comments from my friends, though, when I tell them that they should be blogging and/or podcasting is, "I don't have anything to say!" What?! Are these the same people who can give me detailed dissertations on the native lizards of California? Are these the same people who can recount every ride on every rollercoaster they have ever ridden? Are these the same people who can get off on an hour-long rant about why you should never do X, Y and/or Z?
Take time for a mid-year review June 8, 2007
Here in the U.S., the end of one year, and the beginning of the next always brings out our desire to reflect on the past and plan for the future. We look back over the past year and note what we would like to change and then look forward, through New Year's resolutions, goals and other plans. Unfortunately, by the time we reach the mid-point of the year in June, many of those thoughts have been forgotten, resolutions have been abandoned and we might find ourselves so immersed in our day-to-day work that we have lost all memory of what we had planned to do.
Turning one client into many June 15, 2007
Recently I wrote about how computer consultants could find an entirely new set of clients, and maybe even a new place to live, by building connections with hotels and resorts. It only makes sense to develop relationships where one client is in a position to refer you to many more. Additionally, I have also written about the importance of referrals to any consulting career.
Career complaints can lead to bigger problems June 22, 2007
Over the course of any career, you are sure to have complaints both large and small. It is a simple fact of life that our work is not always perfect. That said, some people can fall into the role of the constant complainer – someone who always has a complaint at hand, ready to toss it into any conversation, whether appropriate or not. Worse still, these people can lead others down the wrong path and enable them to become a constant complainer, as well.
The second week of July, the entire family is heading off to Columbia, MO for the Stephens College Summer Film Workshop. My wife is the writer-in-residence and I will be speaking on podcasting and online video.
If you are a Career Opportunities listener in the area, let's try to arrange a meetup.
Columbia is about 2 hours from Kansas City and St. Louis and is also the home of the a Univeristy of Missouri-Columbia. Not an easy trip, but I'm up for a meetup if you are.
Add your comment to this post using the Comments link below or send an email to career@welchwrite.com.
I am sure you have all experienced it as often as I have -- the worker who has decided that their job is not meant to offer customer service -- or any service at all. Their job is only to fill a particular space for a particular amount of time and receive their paycheck at the end of the week. This attitude doesn't just effect retail and other customer service operations, though. Nearly any company can fall victim to employees who have just stopped trying.
You might not think you would learn something about high-tech at the local Chuck E. Cheese franchise, but this is exactly what occurred the other day. Due to some technical difficulties at this particular branch, I was reminded of a basic truism of technology -- little things mean a lot.
As the father of a 5-year-old, I spend more time than I care to admit attending birthday parties at CEC. It seems every child in my son's pre-school class is intent on keeping the company in business for at least the next several years. I have had an opportunity to visit several different locations, so I know the basic layout of their shows and how the technology is supposed to work. Unfortunately, at one location, the technology was not working very well. Even though the failures were small, it created quite a negative feeling in both the children and the adults.
* The first discussion is taking place in our monthly Career Complaints topic and deals with how companies deal with training and another on micromanagment.
* The second is entitled, Is there hope to love my job again? where a listener is trying to find the balance between a job they do well and a job they love.
I'd love to hear your comments on these topics and others. Head over to forums.friendsintech.com. It's free and it can be a great step towards "Helping to Build the Career You Deserve!"
Note: If you would like to subscribe to the forums using your RSS reader, you can use this feed to easily follow the conversation.
Career-Op Extra - What's happening and questions for you...
With this show I take a few minutes to bring you up to date on some happenings here at Career Opportunities, what might be in store down the road and ask a few questions of you.
Here is a shot taken of John Braheny and myself taken after our interview on May 8, 2007. I had a great time with this interview and I hope you found it interesting as well.
If you missed the LIVE edition of the interview, simply scroll down on this page and you will find it.
More pictures from that night taken by JoAnn Braheny:
Job Listings - Now available directly from Career Opportunities!
As you might be able to tell from the banner at the top of the page, Career Opportunities now has its own Job Listings, in association with Jobamatic.com.
I have been looking for a way to offer quality job opportunities for a while and Jobamatic, in coordination with Feedburner, finally provided me an easy-to-use answer.
Even better, if you have jobs to offer, you can now list your jobs directly with Career Opportunities and they will be seen by hundreds of interested people, every day.
Watching my son's Little League team, I was reminded once again about the deep difference between knowing what to do and doing it when the time comes. I watch them go through drills at practice, perfectly implementing such concepts as the double play and acting as backup to other players. Then, in their games we see them faced with the reality of high fly balls and hot grounders and all their best practices fall apart. The outfielders overthrow the base, catches are missed and runners circle the bases until the ball finally gets returned to the pitcher. I am sure that this can resemble your business on a bad day, too. No matter how much we practice, crises can cause us to forget all that practice and to panic instead.
A Career in Music - An interview with author, John Braheny
Join John Braheny, author of The Craft and Business of Songwriting*, for a discussion of A Career in Music. We'll discuss many of the lesser know musical careers and dispel some of the sex, drugs and rock and roll myths of the music business.
* I wrote the podcasting sidebar for this edition of Johns book
JOHN BRAHENY (Bra HAY nee) is one of the most recognized and respected names in the music industry, and, more specifically, in the songwriting community. He is referred to as "the songwriter's best friend" for his tireless efforts to create education and discovery opportunities for songwriters, to help bring public attention to songwriting as an art form and to champion songwriters' rights.
Author and Journalist Braheny wrote the best-selling and highly acclaimed Writer's Digest book, The Craft and Business of Songwriting (Writer's Digest Books 1988, 1995, 2002. 2007), now in its 3rd Edition. The National Academy of Songwriters called the book "A veritable songwriters bible. This is the definitive work on the subject of songwriting."
He had previously written the Songwriters Handbook for the American Song Festival, a bi-weekly "Songmine" column for Music Connection Magazine, and has contributed to Songwriters Market, Songwriter Magazine, Keyboard Magazine, Musician Magazine, The Musician's Business and Legal Guide, American Songwriter, and Music Biz Magazine among others.
Interviewer Along with more than 600 interviews with music industry professionals and hit songwriters at the weekly Songwriters Showcase sessions and Songwriters Expo panels, Braheny conducted and edited more than 150 interviews for the Songwriters Musepaper, the monthly magazine of the Los Angeles Songwriters Showcase.
For several years he co-hosted Samm Brown's For The Record, a weekly music industry interview and call-in show on KPFK (90.7 FM) in Los Angeles.
John's expertise in interviewing songwriters is so well known and respected that in 1997 he was commissioned by Disc Marketing's In-flight division to conduct an ongoing series of 55 interviews with both legendary and contemporary hit songwriters for United Airlines' in-flight audio Salute to Songwriters Channel. The channel was a favorite on Air Force One. In November 2000, John was presented with an award by United Airlines in recognition of his contribution to their winning the international WAEA Avion Award in 2000 for "Best Overall Inflight Entertainment." (more)
A crazy workday is familiar to all of us. We are busy from the moment we arrive to the moment we leave...and even after we leave, in some cases. Our lives are driven by one urgent project after another. While we may be busy in this environment, too often we are not very productive. Without some time for ourselves, to re-group, analyze and plan, all of our busyness can come to mean very little. To break free from the constant interruptions of yo
In the past, when employees wanted to "dish the dirt" about their company they would congregate at the water cooler. Today, though, this water cooler has expanded to the size of the world. You only have to casually search the Internet to find a host of people talking about a host of companies -- and not everything they are saying is fit for polite company.
