Your job is more than just filling time
I am sure you have all experienced it as often as I have -- the worker who has decided that their job is not meant to offer customer service -- or any service at all. Their job is only to fill a particular space for a particular amount of time and receive their paycheck at the end of the week. This attitude doesn't just effect retail and other customer service operations, though. Nearly any company can fall victim to employees who have just stopped trying.
Next Friday: May 25, 2007: Bad reputations follow you everywhere
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