Elsewhere Online: We don't like you, go away
It looks like Seth Godin has had another run-in with those who like to "Punish the Innocent".
See Don't treat everyone like a criminal, or an idiot, March 16, 2007.
This is one of my biggest pet peeves and yet Los Angeles seems to take this to an art form. A few people abuse something, but EVERYONE has to pay for thier stupidity.
Oh well, welcome to the big city.
We don't like you, go away
Hey, I know that your last customer was a jerk. I know that you get asked the same stupid questions over and over. I know that people don't appreciate you, they're boors, they're selfish, they're in a hurry.
But, here's the thing: I'm not those people. I've never been here before. I didn't do anything wrong! Don't blame me for them.
If you're going to be in the service business, you need to accept that or you're going to hate it and be lousy at it, both at the same time.
(Via Seth's Blog.)
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Labels: career, customer, how-to, howto, job, jobs, service, work, workplace
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