When you are addressing problems in your work and your career, I usually recommend taking a soft approach. No matter how severe the problem, a few gentle words can often smooth the waters and get people back on track. That said, there will come a time in your career when you simply have to tell it like it is. While it does call for a certain amount of tact, this isn't a time for sugar-coating the message. If you have tried resolving the problem with more subtle methods, then it might be time to sit down with the person and deliver a bit of unvarnished truth.

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