If you want to anger, frighten or infuriate someone, often the only thing you need to do is remain silent. Failure to respond to questions, support requests or complaints allows the client/customer to think the worst about you, your skills and your services. Yet, this is exactly how some companies, and their workers, function from day-to-day. For the sake of your own career, you need to avoid the silence or you may just find yourself out of a job. [Continue Reading]

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Meet me at the Podcast and Portable Media Expo!
Career Opportunities LIVE! - Fri, Sept. 29, 2006 - 1pm
In the LA Podcasters booth on the show floor

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