You might not think that there are many similarities between a high-tech careerist and a medical professional, but over the years I have noticed a few. The most striking one is the fact that we often ignore the advice of doctors and dentists, much like our clients ignore our own recommendations for improving their technology experiences. If you think it is frustrating to have your advice fall on deaf ears, imagine the plight of your doctor. There are ways, though, to help get your message heard, but it takes more than the usual supply of patience. [Continue Reading]



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