How the other half computes...
This recent post from Librarian In Black might give you some insight on what life is like on the other side of the IT help desk. LiB provides some advice on how to approach an IT department about some new technology or upgrade. Their advice is pretty solid.
I always suggest to IT workers that they should approach their relationship with their co-workers and departments as a partnership. Whenever one department wins out over another, no one is operating at their optimal level. I know it sounds cliche, but make it a Win-Win and the entire company wins.
Talking to IT
We need to be more assertive in what we want. I can't tell you how many of my conference sessions are followed by a gaggle of librarians approaching me to lament that they'd love to do these things, but their IT Departments won't let them.
I don't think that IT folks are intentionally prohibitive or limiting. It's their job to protect equipment and networks. Sometimes they just do it too well. What I suggest to people is: (Continued)
(Via LibrarianInBlack.)
posted by Douglas @ 6:33 PM
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2 Comments:
Actually I'm not a "their," I'm a "her." LibrarianInBlack is a one-person blog, but I'm glad you found my advice helpful :)
With such a good blog I figure it must be a BIG operation. (SMILE) Keep up the good work!
D
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