A double-shot of Douglas!
I just saw that another segment I produced, Remote Support without the hassle, appears today on "In the Trenches...with Kevin Devin". I didn't really expect these segments to hit on the same day, but I guess that happens sometimes.
In the segment, I discuss using Listener-based VNC connections to easily support users without requiring changes to their router or software.
Mobile Tech, Passwords, and Remote Admin. Oh my!
Sponsored by Gotomeeting.com and GoDaddy.com
We cover dealing with some laptop issues from reloading to prepping for new users. Some tips and listener feedback on mobile phones, ICE and blackberries. Along with segments on Remote Administration via VNC by Douglas E. Welch of the Career Opportunities Podcast (the high-tech career handbook) and XP Password Recovery by George.
(Via In the Trenches.)