When you work in a high-tech career you get used to dealing in absolutes; the bit is either on or off, the data is either there or not, the program runs or crashes. Having a successful high-tech career, though, involves cultivating a sense of ambiguity and being able to develop the best solution for your clients in a world filled with shades of gray. The right answer one day may be the wrong answer the next. It is up to you to keep an open mind.

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