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Friday, July 15, 2005

Career-Op: Guilt by association

Over the years of my high-tech career, a disturbing trend has appeared. More and more potential clients have started to treat me as an adversary with which to negotiate rather than a partner in their success. They question my motives; my estimates and my hourly rate from the first meeting and continue to treat me with skepticism in the early stages of our relationship until such a time as we all get to truly know each other. Despite my efforts to deal fairly and honestly with clients up front, I find that I often have to spend days and weeks breaking through this wall and convincing new clients that I am not trying to "take them for a ride." I am sure you have experienced the same. Even worse, though, I know exactly who to blame for this increasingly common problem...the incompetent, unscrupulous and unworthy high-tech workers of the world.

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At 9:15 AM, Blogger Douglas said...

Kurt gave me permission to repost his email here... Douglas.


I love your business model.

On an old computer a few years ago I had a problem. Every time I came across a computer shop, I'd stop in, give a description of the problem. I kept hearing, "You need a new motherboard", "you need a new computer".

Then one day, I stopped in a shop and described my problem. He said it sounded like a device conflict and where to look on my machine to
find the conflict. Lo, I found the conflict. I brought in the machine and "we" fixed it. I learned a lot of things that day in his shop. Mostly, not to be intimidated by my machine.

I suppose I should mention that there was indeed an issue with the motherboard. However, this guy was able to work around the physical crack in the board. More importantly, he showed me how to work around it.

Needless to say, his phone number is in my cell directory. I've given his number out numerous times. I've heard nothing less than glowing reports from the folks I've referred to him. A true tech pro.

All the best,

Karl Weiszhaar

Denver, Colorado


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