There are many "secrets" to a successful high-tech career, but most of them are simple procedures, habits, hints or, more likely, common sense ways of working more effectively. Over the years of my high-tech career (now 20 years and counting) I have found one particular "secret" to be invaluable. The need to remember information and recall it at will goes far beyond the usual recalling of addresses, phone numbers and directions. You need to be able to recall everything from simple procedures to complex processes for thousands of different computers, routers, PDA's, printers and more. The real secret, though, is not how to store this all in your head, but how to develop systems that allow you to find the information each time you need it.

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