Career-Op: It's all personal
by Douglas E. Welch, ComputorEdge Magazine

If you work your high-tech magic at the end of a phone line, or deep in the heart of a large corporation, you can easily forget that everything you do is directly important to some other person. Sometimes we hide behind corporate bureaucracy or simple indifference, but the truth is, all high-tech work is personal. All technology is meant to be used by another human being and if you want to be successful in your high-tech career, you must remember this.

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