Career Column

Career-Op: Knowing what to say

by Douglas E. Welch, ComputorEdge Magazine

Did you know that the computers at my local bank, and the entire Federal Reserve, were "crashed" by a virus a few weeks ago? Neither did I, until I was told just that by the teller at my local bank. Of course, the teller was wrong, but imagine the response a less tech-savvy patron might have upon hearing such news. It probably wouldnâ??t cause a "run" on the bank, but in this era of fear, uncertainty and doubt, such broad pronouncements about technology can cause big problems for your company and you.

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