Career Opportunities

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A weekly ComputorEdge Column and Podcast by Douglas E. Welch

Those around you

 

October 19, 2001


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In the past I have writtenabout the need to keep certain information, like your drinking habits and emotional problems, to yourself. There was no need to fill in the entire office on your lack of a love life or angry breakup, but there is some information that you can, and should, share with your co-workers, and they with you.


Getting to know you


Too often you never get to know the people you work with. Sure, you might know the car they drive or the town where they live, but you rarely ever really get to know them. This is not to say that you will become close friends with everyone in your office. I have considered myself lucky if I can make one, long-term, friendship from any specific job.


You are looking for commonalities here, not love. Getting to know those who work with and around you can help you perform better in your job. Finding common ground, a love of dogs or cats, shared interest in rock climbing or anything in common helps you to understand the other person. The next time you are called out to repair a crashed computer or help them layout 300 labels in Microsoft Word you have something to talk about other than the $#^@*# computer or the weather.


Getting to know those around you forces you to remember that they are people too, with hopes, fears, weird little quirks, just like yours. Too often, in high-tech, you can begin to disassociate yourself from those around you. People become problems to be solved instead of people to be helped. They become entries in your tech support database instead of living, breathing human beings. Take a minute to think back on your last few weeks of work. Are you talking to other people or merely marking off tasks on your to-do list?


So what do you say?


So how do you open the lines of communication? Did you notice the pictures of children or grandchildren on someone’s desk? How about the certificate for completing the marathon last year? Almost anything can be a conversation start, even the ubiquitous “how about those Dodgers?” I am not talking about depth here, that comes with time. I am talking about scratching the surface of communication, not jumping into the deep end of the pool.


If personal issues make you uncomfortable, ask about the other work they are doing. Maybe they are having trouble using a piece of equipment or their boss wants them to use a piece of software they know nothing about. Breaking the ice is just that, cracking the surface veneer we all carry around to protect us from the world. Making those cracks can be a little frightening, but it is well worth the small fear and the small effort.


There are many benefits that you can gain from opening up, the most important of which is a new found enjoyment of your work. Imagine going to work in a place that contains many interesting and enjoyable people instead of just a load of complainers who do nothing but take up your time with trivial problems. While that may overstate the facts, I have personally been in the situation of dreading my workday. I know from talking to others that it can happen in the best companies.


Getting to know people also opens up opportunities for you to develop people into partners and not simply clients. People are less inclined to bully you, push you to cut your standard rate or work unpaid overtime if you have developed a relationship with them. They might even begin to handle more of their smaller high-tech issues themselves, bringing only the higher-level problems to you.
Sometimes you need to start talking to people just when you are dreading it most. If you are truly upset with someone, talk it out. If you think they are disrespectful of the work you do, talk it out. If you hate going into work every day, talk it out, with your co-workers, your boss, your spouse, someone. You deserve better than a lifetime filled with dissatisfaction and disappointment.


Don’t let the slide down the slippery slope into disassociation and misanthropy ruin your chance to have a good job and enjoy it too. Get to know those around you. Make an effort to share yourself with them so that they will feel free to share themselves with you. Too little understanding between you and the people around you can make life a dismal place. Reach out whenever you can. It can only enhance the quality of your life and your career.

Join the career discussion in the Career-Op forums at http://forums.friendsintech.com/


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